Responsible Gaming

Our Responsible Gambling Approach

Casino Kingdom is committed to safe, enjoyable gambling. We provide limits, self-exclusion and clear information so you can play with confidence.

If gambling stops being fun or starts affecting your life, we encourage you to use our tools and seek help. Gambling should never harm your finances or relationships. We do not encourage excessive play or target vulnerable players in our marketing.

Available Tools

• Deposit limits (daily, weekly, monthly)
• Session time reminders
• Reality checks during play
• Temporary and permanent self-exclusion

You can set or change limits in your account settings. Reductions take effect straight away. Increases require a cooling-off period to protect you from impulsive changes. Once you hit your limit, you cannot deposit until the next period. These tools are free and easy to use; we encourage you to set them before you start playing.

External Support

1. Gambling Helpline NZ: 0800 654 655
2. BeGambleAware and similar organisations
3. Your GP or a counsellor for personalised support

We do not target vulnerable players. Our marketing aims to inform, not pressure. Play within your means. If you need support beyond our tools, these services offer free, confidential help. Self-exclusion is available from 24 hours up to permanent; during exclusion you cannot log in or open a new account. You can set limits in your account settings.

Our team is trained to recognise problem gambling. Reach out if you need to talk. We are here to support you. If you notice that you are gambling to escape stress, lying about how much you play or borrowing money to gamble, please reach out. Gambling should be fun; when it stops being fun, it is time to take a break and seek help. You can set deposit limits at any time in your account. Contact support if you need assistance with these tools.